Guest Relations Manager

Treehouse Manchester
Manchester, United Kingdom

Treehouse Manchester

Blackfriars Street

Manchester, M3 2EQ

United Kingdom

Treehouse Manchester

224 Room Hotel

Grow with us...

To join the Treehouse United Kingdom team is to create unique and joyful experiences for our guests, surprising them with heartfelt service and sharing a laugh or two.  Your authenticity shines through and you know this to be the case by the smiles you encounter, and the unfamiliar faces soon become friends of the Treehouse United Kingdom. prouting in 2022

  • Opening 2022
  • 224 Guest Rooms with 52 suites

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Holidays 
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness- Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer


Posted September 15, 2022

Good-natured service is at the core of everything we do.

Grow with us...

Life is precious including the experiences we have with food and the people we share those experiences with The Food & Beverage team at SH understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. 

We’re currently seeking a Guest Relations Manager for Treehouse Hotel Manchester who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome.  Our dream Guest Relations Manager is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant.  This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. 

Sound like you? We’d love to connect.

Our Ideal Candidate

  • Passionate about food & beverage and guest service with a minimum of 1 year of similar work experience. 
  • Unrivalled knowledge of our local market restaurant operations, a team player, hard worker, and detail oriented.
  • Has excellent contacts around the city
  • Is flexible and willing to meet the demands of a 24-hour operation.