Assistant Front Office Manager

1 Hotel Toronto
Toronto, ON, Canada

1 Hotel Toronto

550 Wellington St W

Toronto, ON M5V 2V4

Canada

Telephone (416) 640-7778

1 Hotel Toronto

112 Room Hotel

1 Hotel Toronto 

Discover a nature inspired retreat in the heart of downtown Toronto, with sweeping views of the city skyline and Lake Ontario.

  • 112 Rooms; 98 King Guestrooms, 9 Double Guestrooms, 5 Suites
  • The pool deck, with Skyline views
  • The Field House X Performix
  • 4 Food & Beverage Outlets including a Rooftop Bar with expansive views of Toronto, 1 Kitchen, and The Lobby 
  • Modern Organic Mexican Restaurant - Casa Madera
  • Over 11,000 sq. ft. of Indoor/Outdoor gathering space
  • Farm stand with fresh seasonal fruits
  • 24- hour In-room Dining
  • Electric House Car service

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Paid Time Off, Holidays 
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer


Posted June 15, 2022

Excellent service isn’t in a single act, it’s a habit.

Grow with us

The front office = the heart of every single one of our hotels. It’s the team who first greets guests when they step inside 1 Hotel Toronto, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest. 

We're currently seeking an impossibly charismatic Assistant Front Office Manager at 1 Hotel Toronto.  Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels.  If you feel this role is calling out your name, we'd love to hear from you. 

Ideal Candidate

  • Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment.
  • A post-secondary diploma or degree would be a plus. 
  • Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance. 
  • Excels at communication, both verbal and written. 
  • Knowledge and appreciation for Toronto and its neighborhoods would be a plus.
  • Is able to accommodate a flexible schedule to include days, evenings, weekends and holidays.

About us

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature, such as:

  • Work/Life Balance: Paid Time Off, Holidays.
  •  Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities.
  • Health & Wellness- Competitive Medical, Dental & Vision; employee assistance program.
  • Health and Wellness program to promote healthy living; delicious, complimentary snacks and beverages.
  • RRSP Contribution plan
  • Career Advancement: We're growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can.

SH Hotels & Resorts is committed to providing diversity and equity in our workplace that is representative at all levels, for the communities we serve. We celebrate equal employment opportunities embracing an environment of mutual respect and inclusion that embraces race, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity/expression, or any other characteristic protected by law. It’s a responsibility we all share—it’s 1 world.