Guest Service Agent

Treehouse London
London, United Kingdom

Treehouse London

14-15 Langham Place

London, W1B 2QS

United Kingdom

Treehouse London

95 Room Hotel

Grow with us...

To join the Treehouse London team is to create unique and joyful experiences for our guests, surprising them with heartfelt service and sharing a laugh or two.  Your authenticity shines through and you know this to be the case by the smiles you encounter, and the unfamiliar faces soon become friends of the Treehouse London. 

About Treehouse...

From the team that created 1 Hotels

It's new...and nostalgic.
shedding light...and warmth.
woody...and wild.

Treehouse evokes the excitement,
anticipation and adventure of climbing up
inside your own special place...
to make lasting memories.

About the hotel...

  • True to its iconic location, Treehouse London is the gateway to everything British.  Perfectly perched across the street from the BBC and a stone's throw from the movers and shakers on the Regent and Bond Streets.  
  • Opened November 2019
  • 95 Guest Rooms
  • Located close to Oxford Circus
  • Backyard Café
  • Pizzeria Mozza
  • The Nest Roof Top bar
  • Madera restaurant

The Perks...

  • Work Life Balance
  • Company Pension
  • Free meals on duty
  • Social activities
  • Career development programs
It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer


Posted September 29, 2021

It can take months or even years to create loyal guests. It can take seconds to lose them.

Grow with us

The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. 

We’re current searching for a warm, welcoming, articulate Guest Service Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.

Our Ideal Candidate:
  • Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. 
  • A post-secondary diploma or degree would be a plus. 
  • Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. 
  • Is flexible and willing to meet the demands of a 24-hour operation.