People Operations Manager

Baccarat Hotel & Residences New York
New York, NY

Baccarat Hotel & Residences New York

28 West 53rd Street

New York, NY 10019

Telephone (212) 790-8800

Baccarat Hotel & Residences New York

114 Unit Condo-Hotel

About the Hotel

Baccarat Hotel & Residences New York is a contemporary Manhattan take on a classically elegant Parisian hôtel particulier. It blends influences past and present to create sumptuous spaces, both grand and intimate that inspire wonder with their enchanting surprises and carefully considered details.

  • 114 Guestrooms and Suites
  • 59 Residences
  • Grand Salon 
  • Petit Salon
  • The Bar
  • Spa de La Mer
  • Pool 
  • Fitness

It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.


SH Hotels & Resorts is an Equal Opportunity Employer


Posted September 22, 2021

To handle yourself, use your head; to handle others, use your heart – Eleanor Roosevelt

Grow with us...

Our Human Resources teams, (we prefer to simply call them “People Operations”) play an integral role in every aspect of our hotels.  As part of the Baccarat Hotel New York People Operations Team, you’ll have a diverse range of daily responsibilities that keep the department and business running seamlessly, while supporting and engaging the Team Members.  

We’re currently searching for an experienced, strategic, organized and flexible People Operations Manager to support the best and most innovative team in the luxury hospitality industry today.

Inside Tip: If your superpower is managing people and the process,  you may be precisely who we are looking for.

Our Ideal Candidate:

  • You've perfected the process for monitoring, auditing and enforcing HR related compliance items.  
  • Technology is your friend.
  • You format, formula and calculate in Excel and other Office Suite products like crazy! 
  • Details matter to you and you have receipts to prove it.   
  • You make the complex simple and educate others.  

What you will be doing:

  • Manage recruiting,  employee relations and employee engagement. 
  • Manage leave administration and other compliance requirements.   
  • Administration of the  collective bargaining agreement. 
  • Train, coach and develop Team Members through in-person and virtual meetings and presentations. 
  • Manage various other departmental administrative needs. 

About Us...

For over 250 years, Baccarat has produced products that have delighted customers and set the standard for perfection and exquisite craft. Our service delivery is caring, perfectly executed and profoundly personalized. Our guests will be graciously hosted and experience an atmosphere of intimacy and elegance that evokes a sense of rarity, glamour and celebration. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities that drive your passion for perfection:

  • Work/Life Balance: Paid Time Off, Holidays
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living. 
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: We're growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing the best that can be done!

It's 1 World...

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.

SH Hotels and Resorts is an Equal Opportunity Employer.