Sales Coordinator

Baccarat Hotel & Residences New York
New York, NY

Baccarat Hotel & Residences New York

28 West 53rd Street

New York, NY 10019

Telephone (212) 790-8800

Baccarat Hotel & Residences New York

114 Unit Condo-Hotel

About the Hotel

Baccarat Hotel & Residences New York is a contemporary Manhattan take on a classically elegant Parisian hôtel particulier. It blends influences past and present to create sumptuous spaces, both grand and intimate that inspire wonder with their enchanting surprises and carefully considered details.

  • 114 Guestrooms and Suites
  • 59 Residences
  • Grand Salon 
  • Petit Salon
  • The Bar
  • Spa de La Mer
  • Pool 
  • Fitness

It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.

SH Hotels & Resorts is an Equal Opportunity Employer

Posted September 19, 2021

Grow with us...

Here’s a growth opportunity you don’t find often—assisting the best and most innovative in the luxury hospitality industry today. As part of the Sales and Marketing Team, you’ll be challenged consistently with a diverse range of responsibilities that keep the team running seamlessly. And you’ll be driven to grow quickly in SH’s fast-paced, high-volume, inspiring environment. Long story short?

We love people who love a challenge. We’re currently searching for a high-energy, up-for-anything, ridiculously organized Sales Coordinator to support our team, at Baccarat Hotel New York.

(Inside Tip: the best part of a challenge is figuring out the solution.)

About you...
  • Passionate about Sales & Marketing with a min. of 1 year of similar work experience.
  • Prior experience working in a hotel is highly preferred.
  • Exceptional organizational skills and a high level of attention to detail.
  • Flexible and willing to meet the demands of a 24-hour operation.

What you will be doing

  • Responding to guest inquiries
  • Assist all Sales, Marketing, Reservations Team
  • Functions as a liaison between clients and hotel staff.
  • Coordinates all aspects of group functions by distributing important planning information to hotel operations and department heads.
  • Performs general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
  • Prepares sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
  • Promotes awareness of brand image internally and externally.
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties, billing) in software involved in the sales process.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants)
  • Maintaining good relationships with existing clients.
  • Generates Sales & Marketing related reports.
  • Group block loading, management of groups and group resumes.
  • Assisting sales leaders in coordinating various integrated communication and marketing activities.
  • Involved with coordinating / conducting site visits
  • Coordinating in production of a wide range of marketing communications and activations.
About us...

For 250 years, Baccarat has produced products that have delighted customers and set the standard for perfection and exquisite craft. Our service delivery is caring, perfectly executed and profoundly personalized. Our guests will be graciously hosted and experience an atmosphere of intimacy and elegance that evokes a sense of rarity, glamour and celebration. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities that drive your passion for perfection:

  • Work/Life Balance: Paid Time Off, Holidays
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living.
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!

SH Hotels & Resorts is committed to providing diversity and equity in our workplace that is representative at all levels, for the communities we serve. We celebrate equal employment opportunities embracing an environment of mutual respect and inclusion that embraces race, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity/expression, or any other characteristic protected by law. It’s a responsibility we all share—it’s one world.